Rosewill RXS-4324 User Manual download pdf (Page 61)

Internet Camera RXS-3323/RXS-4324 User Manual

the device.

IPWizard II program

cannot find the device.

• Re-power the device if cannot find the unit within 1 minutes.

• Do not connect device over a router. IPWizard II program cannot detect device over a

router.

• If IP address is not assigned to the PC which running IPWizard II program, then

IPWizard II program cannot find device. Make sure that IP address is assigned to the

PC properly.

• Antivirus software on the PC might interfere with the setup program. Disable the

firewall of the antivirus software during setting up this device.

• Check the firewall setting of your PC or Notebook.

Internet Explorer does not

seem to work well with

the device

Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing

problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the

Microsoft web page.

IPWizard II program fails

to save the network

parameters.

• Network may have trouble. Please double check the parameters and connections of

the device.

UPnP Connection

Can not work with my • Maybe the router does not support UPnP function. Please check user’s manual of the

router and turn on UPnP function.

router

• Maybe UPnP function of the router is not compatible to the IP camera. Please contact

your dealer to get the approval routers list.

Some IP cameras are

working but others are

failed

• Maybe too many IP cameras have been installed on the LAN, and then NAT router is

out of resource to support more cameras. You could turn off and on NAT router to

clear out of date information inside router.

Access the Device

Cannot access the login

page and other web pages

of the Network Camera

from Internet Explorer

• Maybe the IP Address of the Network Camera is already being used by another

device or computer. To confirm this possible problem, disconnect the Network

Camera from the network first, and then run the PING utility to check it out.

• Maybe due to the network cable. Try correcting your network cable and

configuration. Test the network interface by connecting a local computer to the

Network Camera via a crossover cable.

• Make sure the Internet connection and setting is ok.

• Make sure enter the IP address of Internet Explorer is correct. If the Network Camera

has a dynamic address, it may have changed since you last checked it.

• Network congestion may prevent the web page appearing quickly. Wait for a while.

The IP address and Subnet Mask of the PC and Network Camera must be in the same

class of the private IP address on the LAN.

• Make sure the http port used by the Network Camera, default=80, is forward to the

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Rosewill RXS-4324 User Manual Page 61

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