Rosewill RCAD-11003 User Manual download pdf (Page 6)

User’s manual

USB3.0 Adapter for IDE / SATA Device

Adaptateur pour disque dur IDE / SATA périphérique

RCAD-11003

Problem:

Drive and adapter show properly in Device Manager, but no drive letter is

available in My Computer or Windows Explorer.

Solution:

This is a normal occurrence with a new drive, or with a drive that contains an

existing partition that Windows does not understand.

Using a new drive with Windows 2000/XP/Vista/Windows 7:

You can partition and format the drive via USB using the Logical Disk Manager

utility. Click Start, then Run. (Vista/Windows 7 users click Start and use the

search box). Type diskmgmt.msc , and click Ok. This will start the utility. The

USB drive should be visible in the bottom pane. Use Windows help for

assistance with using Logical Disk Manager. Once you have partitioned and

formatted the drive, Windows will assign it a drive letter and it is ready to use.

Using a drive with existing data that Windows does not recognize:

If Windows does not assign a drive letter for a drive with data on it, it is because

Windows does not recognize the partition on the drive. This is common if the

drive came from another operation system, if the drive is encrypted NTFS, if it

was partitioned with a third party utility, or if some or all of the data on the drive

is corrupted. Unfortunately, there is not a practical workaround. The drive may

work if it is erased and reformatted, but the data may not be recoverable.

Macintosh OS X:

When you install a new drive using OSX, the Application “Disk Utility” is what

you use to Partition, Format, RAID, Test, or Erase the drive. Disk Utility is

located in the Applications/Utility folder.

Troubleshooting

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Rosewill RCAD-11003 User Manual Page 6